Frequently asked questions

Quick answers to the questions we hear most. Each answer links to the full guide.

Account and plans

Is Billing Saathi free?
Yes. The Free plan covers GST sale and purchase invoices, customers, products, stock, payment receipts and WhatsApp sharing for as long as you like. Premium adds reports, expenses, other documents, templates and more. Free plan vs Premium

Can I try Premium first?
Yes, once per email address and mobile number, without a card. Start your free trial

Do I need to install anything?
No. Billing Saathi works in your web browser at app.billingsaathi.com on a computer, tablet or phone. Use it on your phone

Can I manage more than one business?
Yes. Manage more than one company

Billing and GST

How is GST worked out?
From the GST rate on each bill line; your GSTIN, the customer’s GSTIN and the place of supply decide intra- or inter-state. How GST works

Can I change an invoice after saving it?
Yes — edit it from the invoice list. You can also cancel or delete it. Edit, cancel or delete an invoice

Can I sell services that have no stock?
Yes. Turn off Stock Priority if services are blocked. “Out of stock” message

Does Billing Saathi file my GST returns?
No. It prepares your figures (GST Report, GSTR-1, GSTR-3B) and e-way bill details; returns are filed on the GST portal. E-invoice (IRN) generation is not available at present.

Your data

Is my data safe?
Your account is protected by login codes, and you can see and sign out of every device. Login & Security

How do I back up my data?
Download a full backup or schedule daily auto-backups. Backup and restore

Can I get my data out?
Yes, as Excel files. Export your data

What happens if my Premium plan ends?
Nothing is deleted. You return to the Free plan and Premium sections are locked until you renew.